301, Report:
#275792
Posted Date:
Sep 24 2007
Spirit Airlines Failing to refund after false information/advertising. Miramar Florida
My family wishes to come visit for Christmas this year, so I was tasked with finding cheap airfare for the group of 7-9 people flying from Detroit to Las Vegas. A few days after getting assigned this task, I noticed that Spirit was having a sale and investigated.
I was to purc...
Entity
Categories: Air Travel
302, Report:
#273569
Posted Date:
Sep 10 2007
Spiritair SpiritAir fails to live up to its word! Miramar Florida
In Spring 2007 Spirit Air sent me an email advising that if I signed up for its credit card, I would get a voucher for free round-trip air. I need only charge $100 between then and August. On August 15, the company would send an email with the voucher attached. Both my husband...
Entity
Categories: Airline Companies
303, Report:
#273475
Posted Date:
Sep 09 2007
SPIRIT AIRLINES Credit Card lies and RUDE employees Fort Lauderdale Florida
I also had a problem with the credit card thing. I applied to get the $40 savings. The card wouldn't process on a Sunday! There was no mention of that. I had to purchase the ticket anyway. A few weeks later, I got the card but it was too late to apply towards purchase. I called rese...
Entity
Categories: Airline Companies
304, Report:
#267005
Posted Date:
Sep 08 2007
Spirit Airlines, SPIRIT AIR WILL RIP YOU OFF..... THEY ADD CRAP TO YOUR RESERVATION WHEN YOU HIT SUBMIT Internet
I purchased one roundtrip ticket from spirit air. Before I clicked confirm, i saw where they tried to hussle me with a program called $9 savings club and air insurance. I did not click on either. Unpon confirming my order and receiving my email confirmation, I noticed that I was ...
Entity
Categories: Airline Companies
305, Report:
#272421
Posted Date:
Sep 05 2007
Spirit Airlines over charged my credit card Miramar, Florida
Customer Service,
I am writing regarding Spirit Airlines that is based out of Miramar, Florida. I am very disappointed and appalled with the customer service of this airline. I made reservations on Spirit Airlines for a family vacation to Florida later this year. That was my f...
Entity
Categories: Airlines
306, Report:
#266408
Posted Date:
Aug 09 2007
Spirit Airlines AVOID SPIRIT AIRLINES INCOMPETENCE RUNS RAMPANT, FLIGHTS CANCELLED W/O COMPENSATION ripoff Fort Lauderdale Florida
8/6/07 My family of 5 arrived Ft. Lauderdale from Costa Rica at 5:40am. We had a scheduled 6:40am connecting flight. No Spirit Air rep met us at Customs to priortize passengers with tight connections (US Customs was irate with Spirit for this). The Spirit baggage 'RE-Check' facil...
Entity
Categories: Airline Companies
307, Report:
#261041
Posted Date:
Jul 16 2007
Spirit Airlines They will make you miss your flight and will not compensate you Mirimar Florida
We arrived at the Fort Lauderdale Airport on 5/25/07 at 9.15 am and stood in line outside of the airport. We asked Bob (a Spirit employee) where we should proceed. He was guiding people through the lines inside and he told us to wait online inside of the airport.
We got to the ...
Entity
Categories: Airline Companies
308, Report:
#260526
Posted Date:
Jul 13 2007
Spirit Airlines Vandalized my luggages for 19 Days before sending them on. Ripoff Orlando Florida
19 long days without my luggages only to receive them opened, vandalized and with over $400.00 worth of missing garments that were just purchased.
Spirit Airlines gave no excuses nor offered any apology, for them it's business as usual. Oh by the way, come pick them up at the air...
Entity
Categories: Airline Personnel
309, Report:
#256369
Posted Date:
Jun 23 2007
Spirit Airlines Airport customer service Ripoff Miramar Florida
THIS IS COPY OF THE LETTER SENT TO SPIRITAIR IN FEBRUARY -2007
On Monday Feb.5th my partner and I were flying on Spiritair from Tampa, Fl to Cancun, Mexico. In Tampa , we were told that they couldn't check in us and our baggage to Cancun since we had two different reservations: one...
Entity
Categories: Airline Companies
310, Report:
#255979
Posted Date:
Jun 21 2007
Spirit Airlines WARNING! Accept Spirit Airlines Ripoff surprise luggage fee's or they'll take it out on you luggage Orlando Florida
Spirit Airline took my luggage out of the Spirit Counter in Orlando, where I received my boarding passes for my family of four, and dumped them after I left the area. I was surprised with a $40.00 luggage fee charge which was never mentioned in either my reservation or confirmation ...
Entity
Categories: Airline Companies
311, Report:
#254845
Posted Date:
Jun 16 2007
Spirit Airlines Lost Luggage, Gave up on Finding, Found 7days later Returned Damaged, Unwilling to Reimburse ripoff Miramar Florida
Upon our return flight on Spirit Airlines from Ft. Lauderdale to LAX we discovered one of our luggage did not make the return flight. We filed to customary report at the Airport losing an hour of our time to get handled.
On the following day we began our diligent efforts to cont...
Entity
Categories: Airline Companies
312, Report:
#254742
Posted Date:
Jun 15 2007
Spirit Airlines I missed my flight because of Spirit Airlines and most of the Reps. at Corporate is rude. Especially MARCIA This is not over with YET! ripoff Miramor Florida
Friends and I arrived at the Cancun Airport two hours before flight. We did realize that we were a hour late but stated on the itinerary is (Spirit Airlines reserves the right to cancel the reservation or seat assignment of any passenger who does not have a boarding pass at least 30...
Entity
Categories: Airline Personnel
313, Report:
#237497
Posted Date:
May 31 2007
Spirit Air Dishonest Fraudulent Billing Ripoff Miramar Florida
I booked a flight on Spirit air online. The reservation was made over 3 months in advance. I discovered a few hours (not days) later I had made a mistake. I was 1 day early. I called & spoke to some moron at the 800 #. I was told this was too bad but nothing could be done.
When ...
Entity
Categories: Airline Companies
314, Report:
#245496
Posted Date:
Apr 24 2007
Spirit Airlines ripoff Horrible Customer Service Actually None Changed my flight plans WITHOUT Notification to the flights of THEIR choice Atlanta Georgia
I booked a flight on Jan 10, 2007 for a trip to Grand Cayman on May 1, 2007. Returning May 7, 2007. There was a connecting flight in Ft. Lauderdale, FL. The confirmation e-mail said to confirm and reserve seats a week in advance of the flight.
I went to their website to confir...
Entity
Categories: Airline Companies
315, Report:
#198161
Posted Date:
Jan 25 2007
Spirit Airlines ripoff THE WHOLE TICKET is cancelled if you are late Miramar Florida
Be cautious of this airline. Its a money grubbin, I dont give a s#1T about customers company. I missed a flight due to improperly interpreting the military time on my itinerary. My whole ticket was voided. Return flight of my round trip ticket ticket was cancelled. If I took another...
Entity
Categories: Airlines
316, Report:
#223380
Posted Date:
Dec 02 2006
SPIRIT AIRLINES FRUSTRATED, ANGERED, IRRITATED, FT LAUDERDALE FLORIDA
Right now my head is swimming from the frustration i feel re spirit airlines. It is a long story that will have to be told in parts. Being this angry makes it difficult to remember what order everything happened because my head is racing ahead of my hands.
It began on Oct. 13, 2...
Entity
Categories: Airlines
317, Report:
#142351
Posted Date:
May 11 2005
SPIRIT AIRLINES RIPOFF, AIRFARE GOES DOWN, SO WHAT RIPOFF Miramar Florida
Myself and my family are frequent travelers on Spirit Airlines and have been so for the past 2 years, however I just noticed a new policy on spirit airlines which I feel as a traveler is unfair and uncompetitive, it begins with purchasing a one-way ticket on their web site to fly fr...
Entity
Categories: Airlines
318, Report:
#125499
Posted Date:
Jan 13 2005
Spirit Airlines - Priceline ripoff lack of customer service and knowledge of their own policies and procedures Nationwide
About 2 years ago I flew on Spirit Airlines and vowed never to fly again when we / I was put on a plane in mid summer with no air conditioning for 3 hours.
This holiday we flew with them again after purchasing tickets through priceline.com and having no other choice since we alre...
Entity
Categories: Airline Companies
319, Report:
#48661
Posted Date:
Mar 10 2003
Spirit Airlines Rip-off Horrible Customer Service Miramar Florida
I thought I would try flying Spirit Airlines from Chicago to Ft. Lauderdale and had the worst experience of my life with an airline. First they delayed the flight, promising to give us timely updates. After waiting for almost 3 hours the flight was cancelled. Since we were taking ...
Entity
Categories: Airline Companies
320, Report:
#5803
Posted Date:
Jan 27 2003
Spirit Airlines will not make good on damaged or lost lugage
I flew for the first time on Spirit Airines recently. I used a new suitcase just purchased a few days before and they tore a big hole in it. A Spirit employee at my destination said all the airlines are the same and gave me a phoe number to call (not even a toll free one). Well, ...
Entity
Categories: Airline Companies
321, Report:
#5986
Posted Date:
Jan 08 2002
Ryder Truck Rental from hell, no customer service
I called the 800 number and reserved a truck for 06/27/01 and I reserved this truck on my credit card on 05/25/01, app. 1 month previous to the move. I called several times (app. 1x every week) to ensure there was no problem, since this was a one way long distance move. I called app...
Entity
Categories: Truck Rentals